Services
Louisiana Technology Solutions offers a full suite of professional IT Support Services for your small business
- 24x7x365 Network Monitoring with our Network Health Dashboard. Just a few of the 57 Points we monitor around the clock…
- If your last backup ran successfully
- If your Antivirus application downloaded and installed the latest updates
- If any important Windows Services have stopped
- If anyone (whether it be a human being or automated bot… from inside the office or out) has made 5 or more unsuccessful attempts at logging into the network.
- If the server’s processor or memory utilization is running near or at maximum
- If your website is down
- If your Internet line is down or if your server isn’t communicating properly with the Internet for any reason
- If your Microsoft Exchange Server is generating any errors or if the message store is becoming too full
- If any error or warning messages are being generated in the server System, Security, Application or DNS Logs
- If the latest Service Packs or Security Patches have been applied properly
- If you’re running low on hard disk space
- If there are any hardware errors detected with any component of the server
- And more…
- Instant remote support for all users
- 24×7 Instant email alerts on any errors
- Daily / Weekly Network Health Status reports
- Real-Time System Inventory Reporting – Accessible directly from the Network Monitoring Dashboard
- On-line, real-time Support Ticketing System access
- Hosted Exchange
- Remote Backup Services
- Internet Activity Monitoring
- BlackBerry / iPhone Setup and Support
- PC Specialist