Louisiana Technology Solutions offers a full suite of professional IT Support Services for your small business

  • 24x7x365 Network Monitoring with our Network Health Dashboard. Just a few of the 57 Points we monitor around the clock…

      • If your last backup ran successfully
      • If your Antivirus application downloaded and installed the latest updates
      • If any important Windows Services have stopped
      • If anyone (whether it be a human being or automated bot… from inside the office or out) has made 5 or more unsuccessful attempts at logging into the network.
      • If the server’s processor or memory utilization is running near or at maximum
      • If your website is down
      • If your Internet line is down or if your server isn’t communicating properly with the Internet for any reason
      • If your Microsoft Exchange Server is generating any errors or if the message store is becoming too full
      • If any error or warning messages are being generated in the server System, Security, Application or DNS Logs
      • If the latest Service Packs or Security Patches have been applied properly
      • If you’re running low on hard disk space
      • If there are any hardware errors detected with any component of the server
      • And more…

  • Instant remote support for all users
  • 24×7 Instant email alerts on any errors
  • Daily / Weekly Network Health Status reports
  • Real-Time System Inventory Reporting – Accessible directly from the Network Monitoring Dashboard
  • On-line, real-time Support Ticketing System access
  • Hosted Exchange
  • Remote Backup Services
  • Internet Activity Monitoring
  • BlackBerry / iPhone Setup and Support
  • PC Specialist
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  • The Open Source Dilemma April 8, 2011
    The Open Source Dilemma In recent years, it has become common for many people to tout open source products and technologies for anything and everything in the modern business, and it often sounds too good to be true. While these products and technologies clearly have benefits, are there drawbacks, and how serious are they? Like […]
  • Choosing ASP or PHP for Your Web Site April 5, 2011
    Choosing ASP or PHP for Your Web Site When putting together a corporate web site, one of the biggest decisions in the planning process is which technology to use for it. The two most popular options are ASP and PHP, but choosing one or the other can often be a chore. Providing COMPUTER SUPPORT IN […]
  • Does CPU Speed Still Matter? March 31, 2011
    COMPUTER SUPPORT Tips from the Gonzales Louisiana Computer Pro – Does CPU Speed Still Matter? If you’ve been using computers long enough, you remember when it was very important how fast your CPU clock speed was. Indeed, the early Intel CPUs were graded directly by clock speed, and it was pretty simple to figure out […]
  • Password Security – COMPUTER SUPPORT Tips from the GONZALES, LOUISIANA Computer Pro March 29, 2011
    COMPUTER SUPPORT Tips from the GONZALES, LOUISIANA Computer Pro – Password Security As someone providing COMPUTER SUPPORT GONZALES, LOUISIANA, I commonly find that people are using insecure, easily-guessed passwords. The most frequent explanation is that the password is “easy to remember.” The trouble, of course, is that passwords which are easy to remember […]
  • COMPUTER SUPPORT Tips from the GONZALES, LA Computer Pro – Custom or Off-The-Shelf? March 25, 2011
    COMPUTER SUPPORT Tips from the GONZALES, LA Computer Pro – Custom or Off-The-Shelf? A common question we encounter while providing COMPUTER SUPPORT IN GONZALES LOUISIANA is whether to custom-build systems from parts. The basic idea is that if you start from the level of parts, you can design a system which is better suited to […]